Halo and Raynet join forces for next-generation IT Service Management
The goal: to enable customers to achieve even more powerful, automatable, and data-driven ITSM processes.
“We’re excited to be working with Raynet to bring even more value to our customers. By combining HaloITSM’s powerful platform with Raynet’s leading technology catalog, we’re enabling a data-driven for enterprises to work smarter – with greater impact across the business,” says Jason Lam, Product Owner at HaloITSM.
Good data is no longer enough – you need the right data
A modern ITSM platform is only as strong as the data it is built on. That’s why HaloITSM made a conscious decision to integrate Raynet One Technology Catalog. The technology provides highly structured, normalized, and enriched IT asset data, making it the single source of truth for all IT service processes within HaloITSM.
More speed, less risk – for real business value
The integration not only enables companies to significantly accelerate their ITSM processes but also minimizes risks: Error-prone manual entries are eliminated, compliance risks are reduced, and processes run in a standardized and efficient manner.
The result: More control, more automation, more strategic impact for IT teams – and ultimately, more time for what really matters.
“Partnering with HaloITSM marks a significant step toward our vision of making high-quality technology data the foundation for smarter IT operations and service processes. Together, we’re enabling organizations worldwide to turn complexity into clarity – streamlining service management, reducing risk, and unlocking the full potential of their IT landscapes,” says Ragip Aydin, CEO of Raynet.
Premiere at the SERVIEW Summit in Frankfurt
The joint solution from HaloITSM and Raynet will be presented for the first time at the SERVIEW Summit in Frankfurt. There, both companies will demonstrate how they are shaping the future of Enterprise Service Management with integrated ITOM functions, intelligent service & dependency mapping, and real-time service modeling.
Interested parties can experience live how intelligent data integration makes IT & ITSM processes not only more efficient but also more strategically valuable.
About HaloITSM
With a multi-decade history, Halo Service Solutions completed a full rebrand in 2019 and launched an innovative suite of products that are changing the way enterprise services are delivered globally. Our cloud and on-premise service platform HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers, utilize the latest technologies to empower support teams across the globe.
Halo is a privately owned software company, building innovative service management platforms for digital-first businesses. Our dedicated team works across our product suite; developing, selling, supporting, managing, and implementing the platform all in-house.
With a growth rate of over 300% over the last 3 years, Halo has been named one of the fastest growing companies by the Financial Times (FT 1000: Fastest Growing Companies) and is trusted by over 125,000 teams in more than 75 countries.
Further information: www.usehalo.com
Raynet is a global software vendor with market-leading solutions and complementary managed services for successful end-to-end management of IT projects and IT operations. Following the mission “Discover to Manage”, Raynet offers companies worldwide transparency and security as well as the optimization of their IT investments with Raynet technologies.
In addition to its headquarters in Paderborn, Raynet has further locations in Germany, the USA, Poland, Turkey and the UK. With more than 150 highly qualified employees, Raynet has been supporting well-known customers and partners worldwide with their IT initiatives in the areas of IT management and cybersecurity with its portfolio since 1999. With True IT Asset Visibility, Raynet creates a single, reliable source for all IT assets to protect, optimize and manage complex IT systems.
In addition, Raynet maintains strong partnerships with the leading companies in the industry. Raynet technologies are unique in design and functionality. Their development is highly influenced by customers and partners, who play an important role in product optimization and are the main reason why they are always at the forefront.
Further information: www.raynet-inc.com
Raynet GmbH
Technologiepark 22
33100 Paderborn
Telefon: +49 (5251) 54009-0
Telefax: +49 (5251) 54009-29
http://www.raynet.de
Chief Marketing & Growth Officer
Telefon: +49 (5251) 54009-2425
Fax: +49 (5251) 54009-29
E-Mail: presse@raynet.de
